Field Service Management for Services and Maintenance

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SCHEDULING THE SERVICE WORK

The service field can be applied in different fields. Services can be integrated into intangible and nontangible goods. If a client is in need of any services, they will be provided based on the required service. Here your company will have our FSM application where the manager can easily schedule the works for their employee.

MOTOR VEHICLE SERVICE

Your manager can service the client’s vehicle by allocating the work to the serviceman who is nearby the client’s location

PLUMBING SERVICE

In case there is a need for plumbing service in construction or some repair should be done means the engineer can allocate the work to the plumber who is near to the client to make the time-efficient.

ELECTRICIAN SERVICE

In any site, there is any electrician work and maintenance of some wiring work at any place; the engineer can easily allocate the task to the electrician to complete the work.

FOOD DELIVERY SERVICE

If any customer is in need of food at the door service, the hotel will allocate the work to the delivery boy to provide the service needed for the client.

TRACKING LOCATION VIA APPLICATION

Asset Tracking

Service and maintenance should be done without any delay. So our FSM application has been designed with location tracking, which makes the service person reach the client destination easily using the GPS techniques.

CHECK-IN AND CHECK-OUT FROM FIELD

Presence and Absence

This service and maintenance work is mostly preferred on the off-site work. The company head can know the presence of the worker at the field, and when they are leaving the field from their service are monitored using our FSM application.

FRAME YOUR SERVICE AND MAINTENANCE WORK AT FIELD SERVICE MANAGEMENT

Service and Maintenance are offered to maximize the performance as well as the reliability of the equipment and services, ensuring those who manage the planning gain some considerable advantage in terms of safety and costs reductions. In the Field Service Management application, the service and maintenance work can be easily scheduled, and services can be provided effectively.

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INVOICE AND PAYMENT NOTES IN DASHBOARD

Additional Charges

The ability to quickly capture and track the overall flow of revenue is critical. So our application gives a dashboard of entering the expenses of the workers on the day to day basis. Your employee in this service can have an expense of food, traveling charges, and fuel charges where it can be settled by the corresponding service and maintenance fields.

SHARING INFORMATION THROUGH CHAT

Communication Spot

In the Field Service Management application, there is a dashboard for sharing the information with other employees on the site. This can be held in one-to-one or one to many communication. Documents regarding individual works can be shared through our application.

NOTICE BOARD

Part of the work

In this dashboard, the common information related to the service and maintenance field can be posted by the company owner. General notice can be uploaded to this dashboard.

BENEFITS OF USING FIELD SERVICE MANAGEMENT

MANAGEMENT SIDE

  • Mobility quotient.

  • Better lead management for high-velocity sales.

  • Live field agent tracking.

  • Better traceability of jobs.

  • Engage with multiple customers at a time.
  • Time-saving will be efficient in increasing the service rate of the field.

USER SIDE

  • Improve operational and efficiencies by optimizing routing and scheduling.
  • The faster and consistent tool doesn’t take a lot of time.

  • Sharing their live report to the manager.

  • It is a very easy method to receive the invoice based on the expenses.
  • Travel time to gather work and to report the work is completely minimized
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